2019 Summary
2019 was the year of intensive building. The co-founders fully immersed themselves in Y Combinator’s Winter 2019 batch, renting a single house in Oakland, which served as an important starting point for the team's culture. Their successful Demo Day pitch led directly to a seed funding round. Post-YC, the team began to expand, making pivotal early hires that helped to establish Customer-First at our core– teams like Customer Support and Success were introduced to our customer lifecycle. It was also the year our five core values—FEACH—were officially coined during the first Denver offsite. FEACH stands for Fearlessness, Excellence, Animal, Customer-first and Humility. The team’s resilience was immediately tested when Brown Friday took down the national MMS network, forcing us to quickly engineer our own MMS controls to prevent issues, demonstrating our early commitment to product stability and customer trust.
Outside the Oakland House
The CoFounders pose outside their rented house in Oakland, CA they rented during YCombinator Winter Class. Headed to YC Demo Day! We worked out of the kitchen of this house in Oakland for 3 months and some of our very top customers were Zamage, E2 Agency, and GoatGuns. Not many people know this, but there are actually 4 Postscript cofounders. Luna was awarded this distinction after putting in serious emotional support work in those early days.

Office #1
The CoFounders work building Postscript inside the Oakland rental house during YCombinator.
At YC Demo Day
The CoFounders pose at YCombinator Demo Day

An Early Customer

First Non-CoFo Hire
Dan Dravis starts, oldest tenured Legend. Sean Wendt pre-dates Dan and was hired as the first non-CoFounder Postscript employee in March 2019.

Native-deoderant, Steve Madden, Colourpop
Early customers

First Sales Team
Early Postscript marketing
Early artifacts of Postscript shared by AJ who still has these at his house!

Redline Steel
Redline Steel was a huge customer for Postscript that closed in September 2019. Email to get the customer started.

Steadman praising Postscript’s customer support team, prior to joining PS when he was the CEO of Bruvy.

Three Bird Nest Agreement
Early Customers

First #FEACH
FEACH represents 🔥 Fearlessness, 💯 Excellence, 🦁 Animal, 🤝 Customer-first and ❤️ Humility -- Postscript's core values. Early, Excellence was represented by 80/20. These values were agreed upon standing around a kitchen island late night at the July 2019 offsite.

Early Company Onboarding: The Venice Airbnb
Alex Seibel discusses early onboarding, flying out to airbnb and inviting the CEO of Colourpop for dinner.
The Bidet Stipend: Adam's All-Hands Rant
Adam convinces 30% of Postscript to use stipend to purchase bidets.
Staple face
Early employee Sean Wessel was affectionately known as staple face after posting this photo of himself in #random.

Brown Friday
"Brown Friday" is a significant day in Postscript's history as it refers to the day when the MMS network was taken down in all of the US, leading to the development of MMS controls to prevent such issues.

Super Gribbles
An early Postscript mascot, Gribbles, was affectionately found all over slack as well as our billing product.

Gribbles
An image of Gribbles inside the Postscript product. Our product hero at the time.
