SMS Marketing Built for Shopify Brands
We focus on what we do best—making SMS the #1 revenue channel for ecommerce brands. We are building a best-in-class platform that is deeply integrated in the Shopify ecosystem. Want to see how we work? Enter your mobile number below to receive a series of interactive text messages.
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Better results for Shopify stores
Grow your SMS subscriber list fast
Get everything you need to build an engaged and compliant SMS subscriber list.
Desktop & mobile popups
Collect new phone numbers and emails on your website. Customize the design to match your brand, choose the type of incentive, and select when and where you want your popups to appear. Use Onsite Opt-in to improve your acquisition rates while keeping visitors on your site.
Keywords
Create text-to-join keywords to share across all your marketing channels. Use them to track opt-ins and revenue generated from different sources and campaigns.
Checkout collection
Collect SMS subscribers on your checkout pages—including Shopify and Shopify Plus, Recharge, Carthook, or any custom checkout pages that are integrated with Postscript.
Landing page & opt-in form
Create a standalone landing page with an SMS opt-in form that you can link to from virtually anywhere—including email messages or social media posts.
QR codes
Create unique QR codes to display on your product packaging, signage, and other physical locations so you can turn in-person brand touchpoints into new SMS subscribers.
Back in stock automation & list growth tool
Acquire high-intent subscribers when products on your site go out of stock. Shoppers will see a link or banner to sign up for SMS notifications when that item in their desired variant is restocked.
Send the right message, to the right person, at the right time
Segment and target your messages for just about any use case you can imagine, and trigger automations based on subscriber attributes and real-time behaviors to create more contextual SMS experiences.
Segments
Fine-tune subscriber and customer segments with more than 45 segmentation filters—including historical Shopify data, SMS activity, data from app integrations, area codes, and more.
Automation triggers
Select from over 65 automation trigger events to fire an automated message at virtually any point in the customer journey. These include keyword replies, checkout started, order created, order-in-transit, subscriber viewed product, Recharge events, and more. Further personalize experiences by leveraging low inventory and price drop triggers.
Triggers & user filters
Want to get even more specific with your message timing? Choose from more than 85 trigger filters to further tailor your messaging to a customer’s order—including line items, subtotal price, and total discounts applied. Or, select from more than 45 user filters to align messaging with subscriber attributes like keywords triggered, geographic location, number of orders, and previous purchases. Personalize your messages by splitting flows that branch based on segments a subscriber does or does not belong to.
Take advantage of AI without losing control over your brand voice
In ecommerce, your brand is your biggest asset. That’s why we give you control over your brand voice preferences through Brand Center. It allows you to train the AI models on your unique brand voice and review AI-generated copy examples to make sure they are on-brand.
Drive +20% more revenue from your best flows
Move away from time-consuming, manual A/B testing. AI Infinity Testing combines predictive analytics and generative AI technology to generate and test thousands of on-brand message variants that evolve over time. Driving an average 20% revenue lift— all proven by holdout testing. Available for Cart Recovery Automations and Campaigns.
Turn conversations into conversions
Two-way messaging is where the magic of SMS happens.
Flow Builder
Flow Builder allows your brand to scale personalized one-to-one conversations with your subscribers. Easily build, visualize, and manage SMS campaigns and automations using our intuitive drag-and-drop interface. Create different follow-up responses based on how your subscribers reply or what actions they take, and easily compare the performance of any message using our in-flow analytics.
Campaigns
Use Flow Builder to build campaigns that offer a variety of experiences for your customers, from flash sale announcements and holiday promotions to educational, interactive, or conversational message flows. With Postscript AI, you can be sure that you’re always sending the best possible Campaign message—resulting in higher clickthrough rates, conversions, and overall earnings.
Automations
Automatically send a message—or a flow of multiple messages—based on predefined trigger events. Flow Builder enables brands to create action-based automations such as welcome series, abandoned cart, post-purchase, order shipped, subscription management, back in stock, loyalty offer, and review request messages. With Postscript AI, you can combine predictive analytics and generative AI technology to generate and test thousands of on-brand message variants that evolve over time in order to drive an average 20% revenue lift— all proven by holdout testing.
Responses
Manage and respond to incoming subscriber texts via the Responses tab. We use machine learning to help you filter and prioritize conversations based on the sentiment (😁 Positive, 😖 Negative, or Neutral) or the topic (Question, Shipping, Returns, etc.). You can also forward subscriber replies to your support email, integrate with Slack, or connect Postscript to your help desk of choice—including Gorgias, Zendesk, and many others.
Analytics
Postscript’s Analytics empowers you to visualize and interpret data so you can identify actionable insights, refine your messaging strategy and ultimately drive revenue. We’ve thoughtfully crafted our analytics experience in partnership with leading Shopify brands in order to develop an experience that’s SMS-first and meets the unique needs of Shopify merchants. Pair our dashboards with our data-driven team of ecommerce experts, who bring deep knowledge of the industry, and industry-leading SMS strategy, and you’ve got the perfect recipe to make SMS your #1 revenue channel.
Take your conversational SMS game to the next level
Tap into the creative prowess of our in-house marketing strategists with Postscript Plus, or leverage our team of expertly-trained SMS Sales Associates to proactively engage with shoppers.
Do SMS your way
Build an SMS program as unique as your brand. Set your own preferences for coupons, attribution windows, and short links.
Integrations & API
Sync Postscript with your help desk, email marketing provider, popup builder, review platform, and more. For more advanced capabilities and use cases, learn about the Postscript API.
Get the gold standard in SMS compliance and deliverability
Send with confidence thanks to our built-in compliance safeguards
and unrivaled message throughput and deliverability.
Success and support
Have a technical question? Wondering how to level-up your SMS strategy? Reach out to our crew of Success and Support reps for fast, reliable guidance. Or, check out our robust, always-available Help Center for self-learning resources.
Live chat, email, & help center
Chat with a Customer Experience Advocate in real time Monday–Friday, 9:00 AM–8:00 PM Eastern. Or, search through our extensive help center for step-by-step guides and video tutorials.
Onboarding support
Just getting started with Postscript? Work with an Onboarding Specialist to create your first campaigns and automations, grow your subscriber list, set up key integrations, and more.
Dedicated support
Get paired with a dedicated Customer Success Manager who will help you fine-tune your SMS strategy, conduct monthly account reviews, set up your integrations, and more. Available for Professional and Enterprise plans.
1,900+ 5-star reviews on the Shopify App store
Ready to make SMS your #1 revenue channel?
We’re all-in on SMS—and we’ve built the solutions designed to make SMS your #1 revenue channel.