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Hey DTC fam! Want to scale your SMS strategy?

Grow your subscriber list, develop and test your messaging strategy, deliver excellent customer service, and drive purchases and loyalty—all in one place.

How SMS marketing works

Postscript's SMS marketing offering empowers brands to create meaningful touchpoints at every stage of the subscriber journey—from opt-in to order.

Features That Help You Scale Your SMS Program into a Top Revenue Channel

Acquire Customers Quickly and Compliantly

  • Our native desktop and mobile popups help you collect compliantly

  • Use Onsite Opt-in to confirm a visitor's subscription without sending them off your site

  • Set up Keyword campaigns and opt-in at checkout to supercharge your acquisition efforts

  • Create a standalone landing page with an SMS opt-in form that you can link to from virtually anywhere—including email messages or social media posts

  • Create unique QR codes to display on your product packaging, signage

  • Use back-in-stock notifications to capture high-intent subscribers

Segment and Target Messages for Any Use Case

Segment and Target Messages for Any Use Case

  • Fine-tune subscriber and customer segments with more than 45 segmentation filters—including historical Shopify data, SMS activity, data from app integrations, area codes, and more.

  • Select from over 65 automation trigger events to fire an automated message at virtually any point in the customer journey. These include keyword replies, checkout started, order created, order in-transit, viewed product, Recharge events, and more.

  • Want to get even more specific with your message timing? Choose from more than 85 trigger filters to further tailor your messaging to a customer’s order—including line items, subtotal price, and total discounts applied. Or, select from more than 45 user filters to align messaging with subscriber attributes like keywords triggered, geographic location, number of orders, and previous purchases.

Go With the Flow Builder

The magic of two-way messaging is what makes SMS the crux of your marketing strategy. Our Flow Builder makes it easy.

Here's How It Works

Easily build, visualize, and manage SMS campaigns and automations using our intuitive drag-and-drop interface. Create different follow-up responses based on how your subscribers reply or what actions they take.

Use it for Highly Customizable Campaigns

Our Campaign Flow Builder allows you to send with strategic segmentation. You can engage different parts of your subscriber base with the message content that’s most likely to appeal to them—resulting in higher clickthrough rates, conversions, and overall earnings.

Create Action-Based Automations

Automatically send a message—or a flow of multiple messages—based on predefined trigger events. Our Automation Flow Builder enables brands to create action-based welcome series, abandoned cart, post-purchase, order shipped, subscription management, back in stock, loyalty offer, and review request messages.

Analyze and React to Customer Responses

Manage and respond to incoming subscriber texts via the Responses tab. We use machine learning to help you filter and prioritize conversations based on the sentiment (😁 Positive, 😖 Negative, or Neutral) or the topic (Question, Shipping, Returns, etc.). You can also forward subscriber replies to your support email, integrate with Slack, or connect Postscript to your help desk of choice—including Gorgias, Zendesk, and many others.

Integrations & API

Sync Postscript with your help desk, email marketing provider, popup builder, review platform, and more. For more advanced capabilities and use cases, learn about the Postscript API.

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Flexible Pricing, No Hidden Fees

Starter

$0/mo, $25 monthly minimum spend

Shops just getting started with SMS marketing
$0.015/SMS, $0.045/MMS + Carrier fees*

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Features:

  • Campaigns and automations

  • Unlimited segments

  • Dedicated toll-free number

  • Reporting

  • Integrations

  • Subscriber acquisition tools, with 2 opt-in Keywords

  • Help center access

Growth

$100/mo

Brands building up their SMS program
$0.01/SMS, $0.03/MMS + Carrier fees*

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Features from Starter, plus:

  • Unlimited opt-in Keywords

  • Live chat and email support

Professional

$500/mo

Most Popular

Established brands scaling up SMS as a top revenue channel
$0.007/SMS, $0.024/MMS + Carrier fees*

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Features from Growth, plus:

  • Onboarding Launch Specialist

  • Priority live chat/email support

  • API access for custom integrations

  • "Powered by Postscript" removed from opt-in

  • Branded short link subdomain

  • Tier 1 engineering support

Enterprise

Contact us

Brands ready to make SMS their #1 revenue channel
Contact Sales for custom pricing

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Everything from Professional, plus:

  • Send personalized messages with custom product recommendations

  • Priority live chat support (2-min response time during business hours)

  • Data Warehouse Push

Frequently Asked Questions

Ready to make SMS your #1 revenue channel?

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