January 27, 2023
Reading Time: 2 minutes
Still riding that holiday high? Us too—but that won’t stop us from continuing to deliver even more blazin’ product updates to help you create top-notch customer experiences post purchase.
We’re also excited to announce two new integrations that open up unique and interactive opportunities for collecting more subscribers, so you can keep your A score strong all year long. 💪
Finally, Postscript is excited to announce that we now partner with brands that sell alcohol. Cheers to that! 🥂
Read on to get all the deets!
Easily build, visualize, and manage post-order transactional messages within Flow Builder’s intuitive drag-and-drop interface.
You can now use Flow Builder to create and send order-related, non-marketing messages to transactional-only subscribers. (As a reminder, Transactional Messaging is available in beta for Postscript brands on the Professional or Enterprise plans.)
Implementing transactional messaging can reduce order-related inquiries by proactively providing customers with timely order updates (e.g., shipping and delivery notifications). With transactional messaging, you can also utilize the responses tab or your existing help desk to respond directly and promptly to transactional-only subscribers right in the text thread.
Contact your Customer Success Manager to get started or learn more here.
Raise your glass—because Postscript now welcomes brands that sell alcohol!
Alcohol Messaging is available in beta for Postscript stores on the Professional or Enterprise plans. Our team partnered directly with carriers to develop a compliant cross-carrier solution that provides in-thread evidence of a consumer's age. This change drastically improves message deliverability, allowing alcohol brands to confidently send marketing messages to their subscribers.
Use Spellbound’s interactive widgets to convert more email subscribers into SMS subscribers.
Embed Spellbound's interactive widgets within your marketing emails to give recipients the ability to shop, submit surveys and reviews, and opt into your SMS program—all directly within the body of the email.
Spellbound pairs with your existing email service provider so you never have to sacrifice deliverability or migrate sending platforms, and using it to grow your SMS list couldn’t be easier. Simply create your SMS collection widget with Spellbound’s no-code designer, and then embed the opt-in form in any email to pass subscribers right to your Postscript account.
Create more personalized SMS sign-up experiences with Postscript’s new Rep integration.
Rep's AI sales representative and chatbot can collect leads, offer discounts for opting into SMS, and help shoppers find the right product. Rep can also collect customer information via chatbot conversations and send it to Postscript as custom attributes for future segmentation.
Want to see all the cool features Postscript has to offer?
We're constantly adding and enhancing features to help make SMS the number-one revenue channel for Shopify merchants. Interested? Install Postscript for free now or set up a call with one of our textperts to learn more.
Customer Marketing Specialist
Bre comes from a world of technical support and customer education that's led her to technical writing and customer marketing. When she's AFK, you can find Bre backpacking in the Rockies or throwing her club and kicking the ball off the tee in a friendly game of golf.