![](http://images.ctfassets.net/mpv16aisnpdx/7iGRAinaR0wqnVMwA4VG0l/beba6974f3f3a55f759c0bce240f89ff/Richpanel_Hero.png)
How does the Postscript and Richpanel integration work?
![Integration screenshot](http://images.ctfassets.net/mpv16aisnpdx/3PcdE4VO2V6k5uM5NSBOYO/943da4391f581b4c952f56f168079ec3/Richpanel.png)
Step 1
Your customer responds to you within the thread you texted them in
Step 2
Receive that MMS or SMS message directly in your Richpanel account
Step 3
Send an SMS responses back to that customer and engage in conversational commerce