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Send reorder reminders when customers are most likely to buy again

Send reorder reminders when customers are most likely to buy again
Cody Griffin

Cody Griffin

Director of Marketing

Dr. Squatch

"The Repeat cart allows us to re-engage our customers looking to reorder in a seamless way. Now, with the Postscript integration, we can expand the reach of Repeat through SMS and deliver a better reordering experience for our customers via text."

How does the Postscript and Repeat integration work?

Repeat integration

Step 1

Repeat scans historical data to determine reorder windows for each product.

Step 2

SMS messages are sent to customers within that window to reorder.

Step 3

Customers are sent to a personalized cart to easily reorder from past purchases.

Step 4

If a customer does not purchase, a reminder will be sent 14 days later.

Applications and Use Cases:

  1. Automate reorder reminders: Repeat analyzes your store’s purchase data to determine when a customer is most likely ready to restock. 

  2. Streamline the purchase decision: Repeat adds the product that is due to reorder directly to a personalized cart.

  3. Personalized reordering: Each cart has the product that is due for reorder as well as previous purchases, and even a few other items they might want to add as well.