Cody Griffin
Director of Marketing
Dr. Squatch
"The Repeat cart allows us to re-engage our customers looking to reorder in a seamless way. Now, with the Postscript integration, we can expand the reach of Repeat through SMS and deliver a better reordering experience for our customers via text."
How does the Postscript and Repeat integration work?
Step 1
Repeat scans historical data to determine reorder windows for each product.
Step 2
SMS messages are sent to customers within that window to reorder.
Step 3
Customers are sent to a personalized cart to easily reorder from past purchases.
Step 4
If a customer does not purchase, a reminder will be sent 14 days later.
Applications and Use Cases:
Automate reorder reminders: Repeat analyzes your store’s purchase data to determine when a customer is most likely ready to restock.
Streamline the purchase decision: Repeat adds the product that is due to reorder directly to a personalized cart.
Personalized reordering: Each cart has the product that is due for reorder as well as previous purchases, and even a few other items they might want to add as well.