
How does the Postscript and Front integration work?

Step 1
Your customer replies to your SMS text or proactively sends you a text
Step 2
Receive that MMS or SMS messages directly to your Front inbox
Step 3
Reply back, this will be sent as an SMS to the customer and engage them in conversational commerce
Applications and Use Cases:
Streamline Your Customer Support: Reply to your customers within one thread to offer an excellent customer experience.
Increase Your UGC Collection: ask customers to text you their favorite photos of your product or brand after a successful CX interaction.