How does the Postscript and Front integration work?
Your customer replies to your SMS text or proactively sends you a text
Receive that MMS or SMS messages directly to your Front inbox
Reply back, this will be sent as an SMS to the customer and engage them in conversational commerce
Applications and Use Cases:
Streamline Your Customer Support: Reply to your customers within one thread to offer an excellent customer experience.
Increase Your UGC Collection: ask customers to text you their favorite photos of your product or brand after a successful CX interaction.