![](http://images.ctfassets.net/mpv16aisnpdx/4m7dXACveLmZ6hPJbwWUjU/fae09c9455cf3e4720c72b15e671a3c8/DelightChat_Hero.png)
How does the Postscript and Delight Chat integration work?
![Integration screenshot](http://images.ctfassets.net/mpv16aisnpdx/2ODSJ8HPT7S4gzWRuobIRL/92d813ed9f99d3265a8f8aafe7c121ff/DelightChat.png)
Step 1
Your customer responds to you within the thread you texted them in
Step 2
Receive that MMS or SMS messages directly to your DelightChat account
Step 3
Send an SMS response back to that customer and engage in conversational commerce