Easier than you think. Our team has handled thousands of migrations end to end, setting you up for success from the start:

• Program build or replication. We recreate your existing setup — or build something better: popups and list-growth tools, customer journeys, transactional messaging, templates and content blocks.

• List transfer support. Your subscribers and your segmentation come with you, intact.

• Compliance review. A TCPA defense review plus best-practice recommendations, so you switch platforms without inheriting risk.

• Launch strategy. A new-number launch campaign and initial messaging plan, so day one on Postscript is a revenue day, not a rebuild day.

• Integrations and technical support. We connect your stack and solve the technical edge cases with you.

• Team training and enablement. Your team learns the platform before you start sending

Switching to Postscript doesn’t mean starting over—bring your compliant Yotpo subscriber list with you so you can hit the ground running. It’s as simple as these three steps:

1. Export your list from Yotpo following their export process.

2. Install Postscript.

3. Submit our List Upload Form & our Compliance Team will review the information and reach out to you with any questions!

Need the full step-by-step? Review this Help Center article.

Once you’ve installed Postscript, you’re ready to set up your account and start sending texts that drive results. We’ve put together a Start Here guide in our Help Center to walk you through the essentials—like building your subscriber list, building your first flows, and more.
Visit our Getting Started Basics page to learn the steps and best practices.

Our email platform employs an intelligent queuing system to ensure email throughput complies with mailbox provider requirements. IPs and domains are architected to industry best practices to protect customer reputation and ensure inbox placement. We focus on deliverability while onboarding customers to build the strongest possible sending reputation. 

• Simple onboarding for a frictionless transition

• Constant monitoring through observability tools and a dedicated team expedites onboarding while minimizing deliverability issues

• Robust analytics to spot problems while optimizing highly performant segments and creatives

• Optimized throughput to ensure large campaigns don’t slow down low volume/high value transactional or programmatic emails

• Deep industry expertise and relationships ensures Postscript is in lockstep with the ecosystem and evolution of the channel

Join the list and we’ll reach out as we open access. We’re onboarding brands in cohorts, so timing depends on your setup and your program. When it’s your turn, our team gets you set up and sending. 

While we offer the option to get on a contract, we do not require it. If you’d rather not sign a contract, simply select your package, install the app, and we will bill you on a monthly basis accordingly. If you’re interested in exploring a contract (and the pricing benefits that come with having one), please reach out to our sales team at sales@postscript.io to get started.

We do have a software development kit (SDK) merchants can add to their own shop’s code. Our SDK code includes desktop and mobile popups, our opt-in checkbox for checkout, and TCPA-compliant language. Learn more about adding our SDK to your shop here.

Like most SMS platforms, Postscript allows 160 characters per SMS message without emojis, and 70 characters per SMS message with emojis. SMS messages exceeding those character counts are split into multiple message segments, each of which is charged at the per-SMS rate.

However, not all platforms handle MMS pricing the same. Postscript allows up to 1,600 characters per MMS message with or without emojis. For more details on using MMS in Postscript, check out this Help Center article.

At Postscript, we believe in a product-led approach to compliance. All of Postscript’s features and list growth tools are hard-wired to follow guidelines set by the TCPA, mobile carriers, and other regulatory bodies. This means that compliance will be built into every part of Postscript so you don’t have to think about all of the different requirements.  We’re committed to consistently updating our platform to meet changing requirements in the future. You can learn more about Postscript and compliance here. 

For troubleshooting and strategy tips, our Customer Experience Advocates are available to help. You can contact our team via live chat Monday - Friday from 6am PT to 5pm PT. Brands can also reach our team via email at support@postscript.io or submit a support request here.

Postscript's usage pricing model offers shops the flexibility they need to adjust their SMS strategy throughout the year - this includes the ability to upgrade and downgrade plans whenever needed. Learn more about usage billing here.