Use SMS flows to automate responses to customer reviews

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How does the Postscript and Shopper Approved integration work?

Step 1

Connect Postscript to Shopper Approved using your store's API keys

Step 2

Set automations to follow up with your customers based on the review type

Step 3

Segment your SMS list based on review rating or type

Applications and Use Cases:

1. Automate Review Responses- Automatically send a text to thank customers for their positive rating, or ask those who left a negative review if they would like help with their recent order.

2.Use Segments to Market to Specific Subscribers- Create more targeted campaigns by Segmenting your customers based on star rating, order history, and whether they have left a photo or video review.