Automate SMS flows to reviews and surveys by rating or type

Applications and Use Cases:

1. Automate Review Responses- Automatically send a text to thank customers for their positive rating, or ask those who left a negative review if they would like help with their recent order.

2.Use Segments to Market to Specific Subscribers- Create more targeted campaigns by Segmenting your customers based on star rating, order history, and whether they have left a photo or video review.