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Frequently Asked Questions
When you start a free trial, you’ll receive a usage credit equal to $1,000 that you can use during your first 30 days. This credit applies toward message and carrier fees. If you exhaust your credit before your trial ends or at the end of your first 30 days, you will be charged at the Free package rate for any additional messages sent (unless you select a different package). During your trial, you will be able to build two unique keywords, set up automations, send out marketing campaigns, create segments, leverage integrations, and respond to customers. We want you to kick the tires on our software as much as possible. Have a current subscriber list that you’d like to bring over for your trial? Contact our helpful SMS strategists at email@example.com to discuss a custom trial plan.
Postscript offers four different platform packages to align with different SMS marketing needs. Each package comes with different feature sets and services. Based on the fee structure for the package you select, you will be billed monthly for your plan along with any usage charges and/or add-on services. Learn more about each platform package here.
Our sales team is here to help you anytime! We’ll be happy to clarify any questions, or just help you get up and running with your account. Email firstname.lastname@example.org to get in touch.
If you have a subscriber list that you'd like to upload to your account, please fill out this form. Our Compliance Team will review the information and reach out to you with any questions!
We integrate with over 20 other popular ecommerce products. You can see all of our integrations here.
While we offer the option to get on a contract, we do not require it. If you’d rather not sign a contract, simply select your package, install the app, and we will bill you on a monthly basis accordingly. If you’re interested in exploring a contract (and the pricing benefits that come with having one), please reach out to our sales team at email@example.com to get started.